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Digital Transformation Consulting

Companies and organizations face the challenge of establishing digital services and processes.
usus Service Design offers:

- Consulting concerning sustainability and innovation
- Support during change processes in the organization
- Management workshops and trainings
- Strategic communication planning and Social Media


The foundation of change and innovation is the unclouded knowledge and awareness of the current situation inside and outside of the organization. usus Service Design offers:

- Stakeholder analysis
- Market analysis
- Communication analysis
- Design analysis of all interfaces
- Usability evaluation


Holistically understood, design means: making innovative ideas usable - with uses for clients, companies and society. usus Service Design offers:

- Strategic design consulting and design management
- Innovative ideas
- Concepts and iterative design solutions
- Supervision of design realization

Customer integration and prototyping

The main reason for the failure of innovation is the missing integration of potential users in the design process. Prototypes make customer-centered evaluations possible. usus Service Design offers:

- Generation of ideas through customer integration
- Simulation of user processes
- Interactive prototypes
- Service simulation
- Coordination of user tests